mpo12 is committed to protecting your personal information. This Privacy Policy explains precisely what data we collect, why we collect it, how we use and safeguard it, and what rights you hold over your own information as a member of our platform.
Last updated: 1 January 2026mpo12 ("we", "us", "our") operates the online gaming and sportsbook platform accessible at https://mpo12.club (the "Platform"). We are committed to respecting the privacy of every individual who visits, registers on, or transacts through the mpo12 Platform.
This Privacy Policy sets out the basis on which any personal data we collect from you — or that you provide to us — will be processed by mpo12. By accessing the Platform or creating a member account, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
This Privacy Policy applies to all mpo12 members, including residents of Jakarta, Surabaya, Bandung, Medan, Bali, Yogyakarta, Semarang, and all other regions of Indonesia, as well as any other permitted jurisdiction in which the mpo12 Platform is accessible. It should be read alongside our Terms & Conditions.
In this Privacy Policy, the following terms carry the meanings defined below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person — for example, your name, email address, phone number, Indonesian national identity number (NIK), IP address, or payment account details. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, erasure, or destruction. |
| "Controller" | The entity that determines the purposes and means of processing Personal Data — in this case, mpo12. |
| "Processor" | A third party that processes Personal Data on behalf of mpo12, such as a payment gateway or cloud hosting provider. |
| "Member" / "You" | Any individual who has registered a mpo12 account or who accesses or uses the Platform. |
| "Sensitive Data" | A subset of Personal Data warranting a higher level of protection, including national identity numbers, financial account details, and data relating to a Member's gaming activity that may indicate problem gambling. |
mpo12 collects the following categories of Personal Data from members and visitors:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, Indonesian national identity number (NIK), gender, KTP (identity card) scan | Mandatory (KYC) |
| Contact Data | Email address, mobile phone number, city of residence (e.g., Jakarta, Surabaya, Bali) | Mandatory |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal transaction records | Mandatory |
| Gaming Activity Data | Bet history, game sessions, wagering amounts, win/loss records, bonus usage, product preferences (slots, sportsbook, live casino, togel) | Automatic |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps, referring URLs | Automatic |
| Communications Data | Live chat transcripts, support ticket content, WhatsApp message records, email correspondence with mpo12 | When applicable |
| Marketing Preferences | Promotional opt-in/opt-out status, preferred communication channel, language preference | Optional |
mpo12 collects Personal Data through the following channels:
mpo12 processes your Personal Data only where a valid legal basis exists. The primary bases we rely upon are:
mpo12 uses your Personal Data for the following specific purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity Data, Contact Data |
| Age and identity verification (KYC) | Identity Data, Financial Data |
| Processing deposits and withdrawals | Identity Data, Financial Data |
| Anti-money-laundering screening and fraud prevention | Identity Data, Financial Data, Technical Data, Gaming Activity Data |
| Delivering customer support | Identity Data, Contact Data, Communications Data |
| Responsible gaming monitoring and intervention | Gaming Activity Data, Communications Data |
| Personalising your gaming experience | Gaming Activity Data, Technical Data, Marketing Preferences |
| Sending promotional communications (where consented) | Contact Data, Marketing Preferences |
| Platform security and technical performance | Technical Data |
| Internal analytics and product improvement | Gaming Activity Data, Technical Data |
mpo12 does not sell, rent, or trade your Personal Data to any third party for their own commercial purposes. We share your data only in the following limited circumstances:
8.1 As an internationally operated platform, mpo12 may transfer your Personal Data to servers or service providers located outside Indonesia. Wherever such transfers occur, mpo12 ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to that which applies within Indonesia.
8.2 Safeguards used for international transfers include: contractual clauses that bind receiving parties to data protection standards consistent with applicable law; transfers only to jurisdictions or entities that provide an adequate level of data protection as assessed by mpo12; and, where applicable, obtaining your explicit consent prior to any transfer not covered by the above.
8.3 You may request further information about the specific safeguards applied to any particular international data transfer by contacting our support team at [email protected].
mpo12 retains your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following indicative retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Identity and KYC documents | 5 years after account closure | AML legal obligation |
| Financial transaction records | 5 years after transaction date | AML / financial record-keeping |
| Gaming activity records | 3 years after last activity | Regulatory requirement / responsible gaming |
| Customer support communications | 2 years after case closure | Legitimate interests (dispute resolution) |
| Technical / server log data | 12 months from collection | Security and fraud prevention |
| Marketing preferences and consent records | Until consent withdrawn + 1 year | Consent / legal compliance |
Upon expiry of the applicable retention period, mpo12 will securely delete or permanently anonymise your Personal Data so that it can no longer be attributed to you.
mpo12 implements a layered, defence-in-depth security architecture to protect your Personal Data against unauthorised access, accidental loss, alteration, or disclosure. Our technical and organisational security measures include:
mpo12 uses cookies and similar tracking technologies to operate the Platform effectively and improve your experience. A cookie is a small text file placed on your device when you visit the Platform.
We use the following categories of cookies:
You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect Platform functionality. Your continued use of the Platform after being informed of our cookie practices constitutes acceptance of their use as described here.
As a data subject, you hold the following rights in respect of your Personal Data held by mpo12. You may exercise any of these rights by contacting our support team:
Request a copy of the Personal Data mpo12 holds about you and confirmation of how it is being used.
Request correction of inaccurate or incomplete Personal Data held in your mpo12 account.
Request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
Request that mpo12 temporarily halt processing of your data while a dispute over its accuracy or our right to use it is resolved.
Receive a structured, machine-readable copy of Personal Data you provided to mpo12, where processing was based on your consent or a contract.
Object to processing carried out on the basis of legitimate interests or for direct marketing purposes, with immediate effect for direct marketing objections.
Withdraw any previously given consent (e.g., for marketing emails) at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
Lodge a complaint with the relevant data protection authority in your jurisdiction if you believe mpo12 has handled your Personal Data unlawfully.
mpo12 will respond to all valid rights requests within 30 calendar days of receipt. Where a request is complex or voluminous, we may extend this period by a further 60 days and will notify you accordingly. mpo12 does not charge a fee for processing rights requests unless they are manifestly unfounded or excessive.
The mpo12 Platform is strictly intended for adults aged 21 years and older. mpo12 does not knowingly collect, store, or process Personal Data relating to individuals under the age of 21. Age verification is applied as a mandatory step during account registration and prior to withdrawal processing.
If mpo12 becomes aware that Personal Data of a person under 21 has been collected, we will take immediate steps to delete that data and permanently close the relevant account. If you are a parent or guardian and believe that a minor has provided Personal Data to mpo12, please contact us immediately at [email protected] so that we may investigate and take appropriate action.
mpo12 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory guidance. When we make material changes, we will notify active members via the registered email address or via a prominent in-Platform notification at least 7 days before the updated policy takes effect.
The "Last updated" date at the top of this page indicates when the current version was published. We encourage you to review this Privacy Policy periodically to stay informed about how mpo12 protects your data. Your continued use of the Platform after the effective date of any revised policy constitutes your acceptance of the updated terms.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a privacy concern, please reach out to mpo12 through any of the following channels:
For data subject rights requests, please include your full name, registered email address, and a clear description of the right you wish to exercise. We may need to verify your identity before processing your request to protect against unauthorised access to your Personal Data.
For responsible gaming enquiries, deposit limit requests, or self-exclusion, please visit our Responsible Gaming page or contact support directly.
Our privacy commitment goes beyond legal compliance — we build genuine trust through transparent practices and robust technical safeguards.
Every connection between your device and the mpo12 Platform is secured with industry-standard 256-bit SSL encryption. Your data is protected in transit at all times.
Our KYC process protects both you and the integrity of the Platform. Identity verification ensures that only legitimate members aged 21+ can access mpo12 services.
mpo12 will never sell, rent, or trade your Personal Data to third parties for their commercial gain. Your information is used solely to deliver and improve the mpo12 experience.
Access, correct, export, or request deletion of your Personal Data at any time. Our support team processes all rights requests within 30 days.
Promotional communications are strictly opt-in. You can withdraw marketing consent at any time through your account settings or by contacting support — with no impact on your account status.
mpo12 retains your data only as long as legally required or operationally necessary. When the retention period expires, data is securely deleted or permanently anonymised.
Now that you understand how mpo12 safeguards your privacy, explore our full range of games — from live casino and slots to sportsbook betting and more. 21+ only. Play responsibly.
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